Frequently asked questions
How Can We Help
If you need any helps, please feel free to contact us.
General FAQ
What products are available on this website?
Coaching focuses on future goals, actionable steps, and personal development. While therapy often deals with healing past issues, coaching is more about improving present circumstances and building a path forward. Coaches do not diagnose or treat mental health conditions.
Can I purchase products in bulk?
Yes! We handle bulk purchases for both retail products and imported products. For more details or to request bulk pricing, please contact us through our Contact page.
How do I make a purchase on this website?
To purchase products, simply fill out the inquiry form on the Contact page or email us for pricing and product specifications. You can also reach out through phone or chat for assistance.
Do you offer international shipping?
Yes, we offer international shipping for select products. Shipping costs vary based on destination and product volume. Please contact us for a shipping cost estimate.
What is the custom branding service you offer?
Our custom branding service allows you to add designs or logos to products such as T-shirts, hats, bags, and other apparel. We offer customizable design options to meet your branding needs.
How can I book a photoshoot session at your photo studio?
To book a photoshoot session at our studio, visit the Photo Studio Facility page and fill out the booking form or contact us directly via phone or email for scheduling. We also provide product photography services for catalogs or marketing materials.
Are the chemicals you sell safe to use?
Yes, all chemicals we sell through our import services are tested and certified to meet international safety standards. Please follow the usage and storage instructions for optimal safety.
Is there a minimum order for imported products like felt and pumps?
Yes, imported products such as felt and pumps typically require a minimum order depending on the product type. Contact us for further details on order quantities.
Can I get a discount if I order in bulk?
We offer discounts for bulk orders, especially for retail products and imported products. Please get in touch with us for competitive pricing offers.
How can I contact customer service?
For inquiries, you can contact our customer service team by email at ptmandiricitranusantara@gmail.com or call us at +62 857-0760-0030.